K2 & Associates Limited Terms and Conditions
Applying for a course, booking an in house training or consulting services is acknowledgement that you have accepted and agree to be bound by these terms and conditions.
Payment Terms: General
We require full payment to be made before the course is presented. We will consider waiving this condition once a good business relationship has been established, and might then also consider discounts for early payments of courses.
If the client fails to make payment on the due date, K2 & Associates reserves the right to charge interest at a rate of 6% above the bank rate until payment is received in full. (A part of one month is treated as one full month, for calculation purposes). Any training material and collateral remain the property of K2 & Associates until full payment has been received.
Where an account remains overdue K2 & Associates reserves the right to charge the client any debts that may be incurred in the recovery of the outstanding invoices.
Public Enrolment Training
Places are limited and can only be reserved upon guarantee of payment.
You can either:
Direct credit: Our account number will be emailed to you within 48 hours of receiving your registration details.
Or we can invoice you or your employer if you provide us with:
The name and full address of the person to whom the invoice should be sent
(Please note that requests for invoices from someone other than a manager will not act as guarantee of place).
An email confirming your place and your receipt will be sent to you along with details of directions and any preparation you will need to do for the course. You should receive this within 72 hours of receipt of your payment confirmation and no later than one week prior to the start of the course.
Cancellation Policy
Cancellation more than 15 days before the course start date, no cancellation fee will apply.
Cancellation within 14 days before the course start date, a 10% cancellation fee may apply
Cancellation within 10 days before the course start date, a 50% cancellation fee may apply.
Cancellation within 5 days of the course start date, no refund will be given.
No refund will be given to cancellations or non attendance during the course.
Cancellations due to proven medical emergencies will be accepted without applying any cancellation fee.
In House Training
Bookings must be fully paid for by the due date on the invoice, or no later than 15 days prior to the course start date, whichever is sooner. If course fees have not been received within the stated period the course may be cancelled. The company contact will always be notified prior to this occurring. Any agreed expense re-imbursements will be invoiced within 7 days of incurring the expense. Expenses are payable immediately on receipt of invoice.
Cancellation Policy
Cancellation more than 15 days before course start date, a 10% cancellation fee will apply.
Cancellation within 14 days of the course start date, a 50% cancellation fee of the fees will apply.
Cancellation within 7 days of the course start date, no refund will be given.
No refund will be given to cancellations or non attendance during the course.
If a course is cancelled or postponed at the client’s request, all agreed expenses already incurred must be paid for in full. Expenses are not considered part of the course fees.
Consulting and Coaching Services
All invoices for Consulting and Coaching Services must be paid by the 20th of the month. Bookings or contracts cancelled within 24 hours may be invoiced at 50% of the agreed rate.
Conditions
Our courses are planned months in advance but despite our best efforts and forward planning we may have to occasionally make changes to the scheduled dates.
Whilst every effort is made for all courses to go ahead as planned it very occasionally becomes necessary to re-schedule or even cancel courses. Alternatives will always be offered. Where appropriate a refund of course payment fees will be given.
Having a minimum level of candidates on a course is important as class participation is essential for an effective learning environment and we would always want our clients to have the very best experience throughout the course.
By attending any of the courses run by K2 & Associates all delegates undertake not to disturb, interrupt or otherwise impair the course for any other delegates. Where necessary K2 & Associates may at its own discretion and without discussion ask any delegate to leave the course. In such circumstances no refund of course fees will be given.
Copyright
All intellectual property rights in material supplied on courses is subject to copyright and owned by K2 & Associates and therefore any duplication in whole or in part is strictly prohibited. Any recordings or copies made of course materials will be an infringement of copyright unless agreed in advance and in writing by K2 & Associates.
Liability
All information provided by K2 & Associates is given in best faith and K2 & Associates will not be held responsible for actions taken by the client, any other individual or organisation as a result of the information provided during the training course.
The courses are carefully prepared and led by qualified Trainers and NLP Practitioners. K2 & Associates does not accept liability for the application or distribution of the matter covered in the courses nor any damages arising as a consequence thereof.
K2 & Associates is only liable for physical and financial damages - irrespective of legal basis – as a result of wilful intent or gross negligence on the part of employees of K2 & Associates.